A woman who ordered a doormat off Amazon got sent a doormat with a picture of the doormat she actually wanted printed on the front of it.

Comedian Emily Heller ordered a doormat off Amazon. It was supposed to be a grassy-textured doormat. It was supposed to look like this...

A 3D, textured doormat. All normal. Instead, she received this oddity.

A non-textured doormat with a picture showing what her actual doormat would have looked like, if they'd sent that.

WHAT IS THIS??

One explanation - in fact the only explanation - is this one..

@MrEmilyHeller "Crap. We ran out." "Just print a picture of it, and glue it to a piece of foam. No one will ever notice."

— Parker Molloy (@ParkerMolloy) July 20, 2016

It got even weirder, when Emily asked them for a refund for the doormat, they came up with this brain-twister of an explanation.

UPDATE!!! Requested a refund and got a response: pic.twitter.com/m0j8rs8dEj

— Emily Heller (@MrEmilyHeller) July 21, 2016

Their response reads:

"Dear blank. We are sorry for that, we are afraid that this is because of the screen's display problem. We can give a partial refund as compensation, do you accept?"

Whatever weird mistake that happened in the factory, we may never know. It's a "screen display problem", apparently.

Needless to say, Emily did not accept a partial refund...

I said no. Didn't wait to hear back, and filed an A-to-Z claim with Amazon and got a full refund in store credit.

— Emily Heller (@MrEmilyHeller) July 21, 2016

However, at least Emily got some entertainment out of her doormat. She says she can't stop laughing at the weird, inexplicable error.

@kumailn I couldn't stop laughing

— Emily Heller (@MrEmilyHeller) July 20, 2016

But that could just be the shock.

@nicolebyer I am still in shock

— Emily Heller (@MrEmilyHeller) July 20, 2016

Like this? Check out Domino's apology for the "human testical found on pizza"

Or what this lady received instead of toilet paper...

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