Woman complains to Wetherspoons about slow service. @WetherspoonsUK reply 5 years later.
A woman has received a reply to her five year old message to Wetherspoons, complaining about slow service.
Laura was young when she went into Wetherspoons on New Year's Eve-Eve in 2010. Full of dreams for the future and hopes for speedy restaurant / bar service.
But when she got to the bar she found the service to be slower then usual. As this was 2010, and Twitter was a thing, she sent off this polite tweet expressing her mild annoyance at the slow service in Wetherspoons that evening:
Over five years later she finally got a reply.
Just a short five and a half years after the initial complaint, Wetherspoons' media team sprung into action, rushed to their keyboard to explain to Laura that they were sorry service is so slow but they're working on it, and would have her food / drinks to her in no time.
They were polite and apologetic, everything you'd hope your complaints department to be. Only five years behind the curve.
Understandably, Laura had moved on a bit with her life since then, though you'd never be able to tell by her profile pic which remained the same.
She immediately called bullsh*t on their claims to newfound speed and efficiency, pointing out...
Some time later that day (of course there was a delay) @WetherspoonsUK admitted she had a fair point.
Legend has it she is still waiting at that same bar for this to be resolved. Especially since @WetherspoonsUK is actually a brilliant parody account also responsible for the below (hilarious) tale.
A man who was experiencing problems with the WIFI at a Wetherspoons in Devonshire has gotten into a massive argument with @WetherspoonsUK about the kinds of sites he was trying to access.
Before long, an MP offered to intervene.
Read the full (hilarious) twitter thread below.
Hi @loudhawhaw I've spoken to the branch manager and he tells me he has it on child safety mode so it won't load your 18+ sites. Tom— JD WETHERSP00N (@WetherspoonsUK) November 15, 2016
We have @loudhawhaw and he assures us that it only blocks adult sites, we won't judge you by what you're into just not in our pubs. Tom— JD WETHERSP00N (@WetherspoonsUK) November 18, 2016
At this point it got a little heated. Anyone who doesn't like to see the word "shit" we advise you look away now.
@WetherspoonsUK You little shit! The inference u have just made is libelous. Does Martin train you to be despicable to your regular clients?— Loudhawhaw (@loudhawhaw) November 19, 2016
@WetherspoonsUK Make sure you deliver an apology RIGHT NOW or you will get a writ in the next few days.— Loudhawhaw (@loudhawhaw) November 19, 2016
@WetherspoonsUK Let me have the receiving address of the JDW solicitors straight away. If you refuse it will make matters worse for you.— Loudhawhaw (@loudhawhaw) November 19, 2016
@WetherspoonsUK Your (Tom's) libelous tweet has now been retweeted 6 times. That's six cases of libel for me to pursue. Retract immediately!— Loudhawhaw (@loudhawhaw) November 19, 2016
Good morning @loudhawhaw I only stated a FACT the wifi is set to block 18+ sites only, so you need to do it elsewhere. Tom— JD WETHERSP00N (@WetherspoonsUK) November 19, 2016
@WetherspoonsUK You have AGAIN repeated the libel. You are going to lose your job over this unless you get legal advice quick.— Loudhawhaw (@loudhawhaw) November 19, 2016
No need @loudhawhaw I work side by side with our legal time and I'm advised we are within our rights to block these sites you like. Tom— JD WETHERSP00N (@WetherspoonsUK) November 19, 2016
@WetherspoonsUK The only fault in that reasoning is that I DIDN'T USE ANY PORN SITES & you have NO evidence otherwise. Retract now!— Loudhawhaw (@loudhawhaw) November 19, 2016
Porn? @loudhawhaw I never once said porn I said 18+ which includes betting and such like! Now who is being libelous? Tom— JD WETHERSP00N (@WetherspoonsUK) November 19, 2016
@WetherspoonsUK Oh yes you did, the inference was clear. Backing out now? Tell all the tweeters you were wrong. Admit it!— Loudhawhaw (@loudhawhaw) November 19, 2016
No @loudhawhaw I was not wrong, the wifi DOES restrict adult sites it's you that jumped to the 'porn' conclusion. Tom— JD WETHERSP00N (@WetherspoonsUK) November 19, 2016
At this point an MP jumped in...
And sh*t got real...
Probably sensing they should fess up now that an MP was involved, WetherpspoonsUK revealed to the guy, who still wasn't getting it, that they are a parody account, trolling him for fun.
Most people who realised this found it amusing.
Although not everyone realised that it was fake.
Like this? Check out why everybody is so annoyed by the Lidl Chrismas advert. Even Richard Osman is baffled.