Tesco regrets asking customer to elaborate on his carrot complaint
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After a customer complained about his bag of carrot batons, Tesco asked him to elaborate. Shortly after that, they regretted it.
Carrot aficionado Aaron Swift complained on Twitter that his carrot batons were terrible.
As some may know I am somewhat a carrot aficionado and it has to be said that these @Tesco batons are the WORST. pic.twitter.com/DhdhKw8dVM
— Aaron (@Aarondswift) July 4, 2016
Shortly after that, Tesco asked him to elaborate on his complaint.
@Aarondswift Hi Aaron, I'm really sorry you don't enjoy our carrots :( Would you mind elaborating on the issue via DM? - Laura
— Tesco (@Tesco) July 4, 2016
Bad idea. As a self-proclaimed carrot aficionado, Aaron was more than happy to elaborate.
Firrst, he lined up the offending carrot "batons"...
Tesco asked me to tell them what is wrong with their carrot batons. This is what I'm doing 🙄 pic.twitter.com/hk6tKj8UTR
— Aaron (@Aarondswift) July 4, 2016
Then he labelled every last one of the bastards, explaining what was wrong with each individual carrot.
So @tesco asked me what was wrong with the carrots I just bought. I thought I'd take a representative cross sample. pic.twitter.com/7iQFIreJ4r
— Aaron (@Aarondswift) July 4, 2016
In case you can't see that properly, here are the fully labelled travesties that Tesco's have been passing off as "carrot batons".
From left to right his comments are:
- Curly
- Half eaten?
- Decent
- Hacked to bits
- Siamese carrots
- Yep, that one is GREEN
- This one actually squelches - Also has white mould
- Infested
- 75% water
- Mostly skin
- Curly #2
- Decent #2
- Yellow
- Not a baton
- 92% water
Shortly after Aaron sent out his tweets, his carrot complaint went viral. On a day that the Chilcot enquiry came to an end, #carrotgate started trending on Twitter.
Lmfao. I have started #carrotgate. https://t.co/oNAanQ5HkF
— Aaron (@Aarondswift) July 5, 2016
Tesco's got back in touch with Aaron to apologise profusely
@Aarondswift Thanks for getting back to me. I'm really sorry about the poor quality of these carrots. 1/4
— Tesco (@Tesco) July 4, 2016
And refund him. But that might just be stoking the fire...
@milpol1 @Retailbarcode @Tesco of course! They're sending me money so I can go buy more and repeat the experiment.
— Aaron (@Aarondswift) July 4, 2016
Fortunately, he may be able to air his views more directly in the round table they invited him to...
@milpol1 @Retailbarcode this was after they invited me to a round table with me as guest speaker in how to deliver the perfect carrot stick.
— Aaron (@Aarondswift) July 4, 2016
We suspect they don't know what kind of hell they're in for.
Those carrots put you off food? Wait until you see this lady's dress (she made from the pubic hair of her Twitter followers)...
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